About our subscription-based IT support
Most people believe that subscription-based IT support is limited to solving accidental computer crashes and routine or preventive maintenance but in Etaligent.Net we are deeply convinced that this is just the inferior limit of this large scale service. We prepare, develop and implement full scale IT concepts consistent with the individual needs and budget limitations of our clients.
We also believe that IT resources are of great importance for every company in order to boost its successful development. Moreover, we think that it is vital these resources to function in the best possible way, to be cost effective and to maintain uninterrupted working process.
The concepts we prepare for you are the base for a long-lasting minimisation of technical problems occurrence, prevention of data loss, guaranteed high security levels and optimisation of your information technologies.
In our view, the basics of IT support consists of the following services:
Troubleshooting of all kinds of software and hardware problems related to workstations, servers, network infrastructure, Internet connections, telephones and telephone exchanges, electrical installations, access control systems and video monitoring systems.
Monitoring of servers, network equipment, Internet connections and critical business applications.
Setup and optimisation of the performance of peripheral devices (printers, scanners, copiers, multifunction devices etc.)
Update and routine and preventive maintenance of all systems and infrastructure.
Backup and archiving of data.
Technical assistance for implementation of new software applications, workstations and specialised hardware.
Changes of the IT infrastructure, security policies and access rights.
Setup of firewalls, VPN connections, DMZ, IPS and IDS systems.
IT consultations.
A well functioning information structure and technologies are the backbone of every modern office. The more your business grow, the more you need heavy duty, high efficient and well functioning technologies. No matter why and what way your information technologies came under attack, the process of discovering faults, troubleshooting and resuming work process is a time consuming job which takes an effort. Adequate and fast reaction to solve the problems makes all the difference in the world.
Why Etaligent.Net?
Because you can entrust to us the entire process of setup and service of technologies within your company.
Because we believe that preparation of a full scale IT concept consistent with the individual needs and budget limitations of our clients is the most important part of the process of IT support.
Because we have expertise working with information technologies within wide range of companies - from small family businesses to large corporations in all industry fields. Thus, we have gained experience to solve all types of software and hardware problems related to workstations, servers, network infrastructure, Internet connections, telephones and telephone exchanges, electrical installations, access control systems and video monitoring systems. In a word, we are prepared to solve your problems.
Because in the process of solving various problems we expanded our team in a natural way and appointed diverse specialised experts who will be at your disposal when a particular problem occurs.
Because we always bear in mind that the service we offer is important to you and never underestimate competitors – we are committed to services of exceptional reliability and quality which cover the needs of our clients to a fraction.
Because when you decide to purchase new equipment or to modernise the existing one you can rely on us to provide you with fair-minded recommendations based on thorough analysis of the quality and cost-effectiveness of all brands on the market.
Because we provide you with reports on the state of your information technologies, including overall recommendations on the ways to improve the security and performance of your equipment.
Because we guarantee for the services we provide also through the legal defence of our contractual relationships.
Because our IT support ensure continuous optimisation of the information technologies within your organisation since we always try to keep abreast with all innovations in our industry field.
Because we ensure fast reaction when problem occurs which saves you time when dealing with critical issues and consequences related to them.
Because thanks to our expertise in the field of IT support of companies of all sizes and in various industry fields we are able to provide our clients with standards and policies for information security, IT infrastructure and organisation of IT support which are more than common practice but verified in actual practice.
Because Etaligent.Net provides subscription-based IT support which ensures your security and tranquillity.
