Are you looking for honest approach and quality service in the field of IT support?
Etaligent.Net offers subscription-based multi-purpose IT support plans which are not only universal but exceptionally flexible in order to meet the particular needs and requirements of every our client.
We offer service programmes that will lead to significant optimisation of your investment in information technologies boosting their efficiency while allowing you to budget your expenses in advance.
Each subscription plan aims at fast and efficient service to the highest professional standards while offering the most lucrative price possible.
| |
Economy |
Standard |
| Visits/Accidents a month |
Up to 4 |
Unlimited |
| Reaction time in a case of accident |
Up to 5 hours after a call is received |
Up to 3 hours after a call is received |
| Consultations |
Up to 4 hours a month |
Up to 12 hours a month |
| Working hours |
From 9 to 18 (Mon. - Fr.) |
From 8 to 19 (Mon. - Fr.) |
| Etaligent.Net provides intermediation in relations with third party providers regarding IT problems |
No |
Yes |
| Computer network support |
Yes |
Yes |
| Backup procedures |
Yes |
Yes |
| IT infrastructure and critical server applications monitoring |
Yes |
Yes |
| Price per PC |
BGN 25 |
BGN 35 |
| Price per peripheral device |
BGN 12 |
BGN 15 |
| Price per server |
BGN 70* |
BGN 100* |
| Telephones and telephone exchanges |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
| Electrical installations |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
*Price for server support is indicative because there are numerous server applications with variety of functions on the market.
**Subscription-based support of telephones, telephone exchanges and electrical installation is optional and the price is subject to additional negotiations depending on the specific case of a particular company or organisation.
Economy Plan
This exceptionally comfortable subscription plan best suits the needs of small and medium enterprises which need trustworthy subscription-based IT support and good efficiency level of their information structures at reasonable prices.
| |
Economy |
Standard |
| Visits/Accidents a month |
Up to 4 |
Unlimited |
| Reaction time in a case of accident |
Up to 5 hours after a call is received |
Up to 3 hours after a call is received |
| Consultations |
Up to 4 hours a month |
Up to 12 hours a month |
| Working hours |
From 9 to 18 (Mon. - Fr.) |
From 8 to 19 (Mon. - Fr.) |
| Etaligent.Net provides intermediation in relations with third party providers regarding IT problems |
No |
Yes |
| Computer network support |
Yes |
Yes |
| Backup procedures |
Yes |
Yes |
| IT infrastructure and critical server applications monitoring |
Yes |
Yes |
| Price per PC |
BGN 25 |
BGN 35 |
| Price per peripheral device |
BGN 12 |
BGN 15 |
| Price per server |
BGN 70* |
BGN 100* |
| Telephones and telephone exchanges |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
| Electrical installations |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
*Price for server support is indicative because there are numerous server applications with variety of functions on the market.
**Subscription-based support of telephones, telephone exchanges and electrical installation is optional and the price is subject to additional negotiations depending on the specific case of a particular company or organisation.
Standard Plan
This plan features high-priority, full-scale technical support of the computer, network and server infrastructure of companies and organisations that need their IT systems to perform with exceptional reliability and efficiency. You will achieve higher security and efficiency levels of the entire IT infrastructure through unlimited number of visits of our specialists, short reaction time when a problem occurs and additional IT consultations.
| |
Economy |
Standard |
| Visits/Accidents a month |
Up to 4 |
Unlimited |
| Reaction time in a case of accident |
Up to 5 hours after a call is received |
Up to 3 hours after a call is received |
| Consultations |
Up to 4 hours a month |
Up to 12 hours a month |
| Working hours |
From 9 to 18 (Mon. - Fr.) |
From 8 to 19 (Mon. - Fr.) |
| Etaligent.Net provides intermediation in relations with third party providers regarding IT problems |
No |
Yes |
| Computer network support |
Yes |
Yes |
| Backup procedures |
Yes |
Yes |
| IT infrastructure and critical server applications monitoring |
Yes |
Yes |
| Price per PC |
BGN 25 |
BGN 35 |
| Price per peripheral device |
BGN 12 |
BGN 15 |
| Price per server |
BGN 70* |
BGN 100* |
| Telephones and telephone exchanges |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
| Electrical installations |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
*Price for server support is indicative because there are numerous server applications with variety of functions on the market.
**Subscription-based support of telephones, telephone exchanges and electrical installation is optional and the price is subject to additional negotiations depending on the specific case of a particular company or organisation.
Tailored Plan
Etaligent.Net offers you the possibility to select a plan tailored to your specific needs and requirements. The main goal of this type of subscription plan is to cover your particular requirements through designing and delivery of individual solution.
| |
Economy |
Standard |
| Visits/Accidents a month |
Up to 4 |
Unlimited |
| Reaction time in a case of accident |
Up to 5 hours after a call is received |
Up to 3 hours after a call is received |
| Consultations |
Up to 4 hours a month |
Up to 12 hours a month |
| Working hours |
From 9 to 18 (Mon. - Fr.) |
From 8 to 19 (Mon. - Fr.) |
| Etaligent.Net provides intermediation in relations with third party providers regarding IT problems |
No |
Yes |
| Computer network support |
Yes |
Yes |
| Backup procedures |
Yes |
Yes |
| IT infrastructure and critical server applications monitoring |
Yes |
Yes |
| Price per PC |
BGN 25 |
BGN 35 |
| Price per peripheral device |
BGN 12 |
BGN 15 |
| Price per server |
BGN 70* |
BGN 100* |
| Telephones and telephone exchanges |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
| Electrical installations |
Price is a matter for negotiation** |
Price is a matter for negotiation** |
*Price for server support is indicative because there are numerous server applications with variety of functions on the market.
**Subscription-based support of telephones, telephone exchanges and electrical installation is optional and the price is subject to additional negotiations depending on the specific case of a particular company or organisation.
